VILMA LED Pendant Light | Chrome | Glass

No, continuous dimming via a conventional wall dimmer switch is not possible.

The light can only be adjusted by quickly switching a wall rocker switch on and off several times to cycle through three fixed brightness levels (100% - 40% - 10%).

Important: The light cannot be converted to continuous dimming by replacing the transformer either, because the LEDs are technically not capable of it. If you connect it to a dimmer switch anyway, the transformer and the LEDs will be damaged.

No, the VILMA cannot be integrated into a smart home system.

The high-quality LEDs are permanently installed in the lamp. In our experience, however, it is usually the transformers rather than the LEDs themselves that are affected by defects in LED lamps. These can generally be replaced quickly. If you ever have any problems with this, we will of course be happy to help you.

Lights with protection rating IP20 may only be used in the bathroom outside the protected zones. This means they are not suitable for direct use in the shower or above the bathtub. In dry areas, for example in the middle of the room or on the ceiling, they can however be used. For added safety, we recommend lights with at least protection rating IP44 in the bathroom.

Our luminaires do not have an additional outlet for a cable duct in the wall or ceiling plate as standard. They are designed to be mounted directly on the existing power connection.

If your power connection is not exactly where you want the luminaire to be, you can always drill a hole in the wall or ceiling panel of the luminaire to run a cable duct and mount the luminaire in an offset position.

Please note, however, that we do not accept any warranty for subsequent drilling. In addition, the luminaire cannot be exchanged after such a modification.

Each of our glass shades is made using a high-temperature forming process and is mouth-blown. This gives the shade its beautiful shape and creates a true one-of-a-kind piece that makes every lamp something special! Small bubbles or fine air inclusions may occur in the process – they are a typical hallmark of genuine craftsmanship and underline the uniqueness of every lamp. They are not a quality defect and affect neither the beauty nor the function of the product.

You have a 30-day right of return with us.

Return policy: In the event of a complaint, we will of course cover the return costs for you and refund the full amount.

As we are a young, self-financed company and already bear the shipping costs to you, unfortunately we cannot also cover the costs of a regular return. If you send your lamp back within 30 days, you will receive the refund amount minus the return shipping costs.

For a stress-free return process, you can simply register your return via our returns portal. There you can keep track of the current status of your return at any time.

Nein, die Vilma ist nicht Triac-dimmbar und kann auch nicht umgerüstet werden. Die Leuchte darf nur in drei Stufen über einen herkömmlichen Wandkippschalter gedimmt werden, da es sonst zu dauerhaften Schäden kommen kann.