GAIA LED pendant light | White | Dimmable

At the ceiling mount and at the cable holders, each suspension wire is guided through a small locking pin. Press the pin in with one finger while pulling on the suspension wire with your other hand, or feeding the wire back into the housing, to change the hanging height of the lamp. Thanks to this mechanism, you can still adjust the hanging height even after the lamp has already been installed.

Yes! The lamp comes with built-in LEDs and is ready to use right away. You don't need to buy any additional bulbs – you can simply mount the lamp and start using it. The LEDs have a very long lifespan of over 50,000 hours and are covered by our 3-year warranty.

The high-quality LEDs are permanently installed in the lamp. In our experience, however, it is usually the transformers rather than the LEDs themselves that are affected by defects in LED lamps. These can generally be replaced quickly. If you ever have any problems with this, we will of course be happy to help you.

Our lights are not smart home-compatible as standard. However, you can connect them to a smart home system. To do this, you need to replace the installed transformer with a suitable Smart Home transformer. Make sure that the new transformer meets the technical requirements of the previous transformer. Our lights are controlled via constant current. The Smart Home system must therefore be designed for constant current luminaires. Constant voltage systems are not compatible with our lights.

Our lights are not TRIAC dimmable as standard. However, you can make them TRIAC dimmable. To do this, you need to replace the installed transformer with a suitable TRIAC transformer. Make sure that the new transformer meets the technical requirements of the previous transformer. Our lights are controlled via constant current. The TRIAC transformer must therefore be designed for constant current luminaires. Constant voltage systems are not compatible with our luminaires. The transformer must also meet the minimum requirements of the LEDs (wattage and voltage).

Yes, our remote lights have a memory function that can be used to save a setting. To activate it, wait at least 20 seconds between switching off and on using the wall switch. When operated with the remote control, the previous setting is always saved.

You have a 30-day right of return with us.

Return policy: In the event of a complaint, we will of course cover the return costs for you and refund the full amount.

As we are a young, self-financed company and already bear the shipping costs to you, unfortunately we cannot also cover the costs of a regular return. If you send your lamp back within 30 days, you will receive the refund amount minus the return shipping costs.

For a stress-free return process, you can simply register your return via our returns portal. There you can keep track of the current status of your return at any time.

A card with a QR code is included in your delivery. This will take you to the assembly instructions.

The installed cable is 2-wire and has a conductor cross-section of 0.3 mm^2. It is cable type F829/VDE, has a maximum voltage of 300/500 V and is temperature-resistant up to 180 degrees.

Our luminaires do not have an additional outlet for a cable duct in the wall or ceiling plate as standard. They are designed to be mounted directly on the existing power connection.

If your power connection is not exactly where you want the luminaire to be, you can always drill a hole in the wall or ceiling panel of the luminaire to run a cable duct and mount the luminaire in an offset position.

Please note, however, that we do not accept any warranty for subsequent drilling. In addition, the luminaire cannot be exchanged after such a modification.