All lamps under 400 €
only for a short time
Spare bis zu 70% auf ausgewählte Leuchten.
NEONA
delivery protection
PRIVACY POLICY
We, Neona Living GmbH, are the controller within the meaning of Art. 4 No. 7 GDPR for the website including online shop available at https://www.neona.store/ (hereinafter jointly the "Online Shop") and the associated data processing. Should offers from other providers ("Third-Party Offers") be accessible from our Online Shop, our privacy policy does not apply to these Third-Party Offers. In this case, we are also not responsible for the processing of your personal data in the context of such Third-Party Offers.
Our contact details are:
Neona Living GmbH
Düsseldorfer Straße 26
51379 Leverkusen
Phone: 0049 (0)214 50680266
Email: support@neona.store
For questions regarding data protection, you can also contact datenschutz@neona.store .
When you use our Online Shop for information purposes only, that is, when you do not register or otherwise transmit information to us and merely read about our products, we process only the data that your browser transmits to our server. When you visit our Online Shop, we process the data that is technically necessary to display our Online Shop to you and to ensure its stability and security.
For this purpose, we process the following data:
– IP address (anonymised)
– Date and time of the request
– Time zone difference from Greenwich Mean Time (GMT)
– Content of the request (specific page)
– Access status/HTTP status code
– Amount of data transferred in each case
– Website from which the request originates
– Browser
– Language and version of the browser software.
The IP address can be personal data, because under certain conditions it is possible to use it to determine the identity of the holder of the internet connection used, by obtaining information from the respective internet provider. However, we process the IP address exclusively in anonymised form, so that it no longer relates to an identifiable person.
The aforementioned data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. Where the data is collected for the provision of the Online Shop, this is the case when the respective session has ended.
Where the data is stored in so-called log files, this is the case after seven days at the latest.
We process the personal data that you voluntarily provide to us when you contact us, in particular by email, via our contact form or via our chat form.
The data you provide in this regard (for example your email address, where applicable your name, your telephone number, documents uploaded to the chat form or your message to us) is processed only for correspondence with you and for the purpose for which you provided the data to us in the course of the communication, for example to answer your questions or to contact you at your request.
The legal basis for processing the data is therefore your consent pursuant to Art. 6(1)(a) GDPR. Where processing is necessary for the performance of a contract with you or for the implementation of pre-contractual measures at your request, the legal basis for processing is Art. 6(1)(b) GDPR.
We delete the data arising in this context once storage is no longer necessary to achieve the purpose, in particular after your enquiry has been fully dealt with, unless statutory retention obligations require storage beyond that.
If you contact us by email and/or request that we contact you by post, email or telephone, you must provide at least your corresponding contact details if we are to get in touch with you accordingly.
We offer a newsletter in our Online Shop to inform you regularly about our products and services.
The newsletter is sent via the provider Klaviyo, 125 Summer St., Boston, MA 02110, USA.
Klaviyo may also process the data you provide on our behalf in the USA. We therefore expressly point out that, in the view of the Court of Justice of the European Union, the USA does not in principle have an adequate level of data protection that could guarantee the protection of your personal data.
For this reason, Klaviyo has undertaken towards us, by concluding so-called standard data protection clauses, to establish a level of data protection comparable to that of the European Union, and therefore adequate, even when your data is processed in the USA. These standard data protection clauses have been supplemented by additional individual obligations on the part of Klaviyo.
The transfer of your personal data to the USA is therefore based (in addition to your consent, see below) on Art. 46(2)(c) GDPR.
Further information on the standard data protection clauses at Klaviyo can be found at https://www.klaviyo.com/legal/data-processing-agreement.
Further general information on data protection at Klaviyo can be found at: https://www.klaviyo.com/legal/privacy/privacy-notice.
As a subscriber, in addition to the newsletter itself, you may also be informed about circumstances that are relevant to the newsletter service or to the registration itself (e.g. changes to the newsletter offering or technical reasons). Such information is likewise sent to the email address you provided.
To subscribe to the newsletter, it is sufficient to provide your email address (mandatory field). If you do not provide us with your email address, we cannot send you our newsletter.
To verify that a registration was actually made by the owner of the email address entered, we use the so-called "double opt-in" procedure. For this purpose, after you submit your email address, you will receive a confirmation email from us in which you must confirm your newsletter subscription by clicking a link. Only after this confirmation is your email address added to the newsletter distribution list. As proof for us, we log the newsletter subscription, the sending of the confirmation email and the receipt of the requested confirmation. The time of the subscription and of the confirmation as well as your IP address are also stored.
No further data is collected. All data collected is processed exclusively for sending the newsletter.
The data is stored for the duration of your subscription to our newsletter and deleted after you unsubscribe from the newsletter, unless statutory retention periods require longer storage.
The legal basis for sending the newsletter is your consent pursuant to Art. 6(1)(a) GDPR. The legal basis for logging the aforementioned data is the protection of our legitimate interests pursuant to Art. 6(1)(f) GDPR.
You can revoke your consent to the storage of your personal data and its use for sending the newsletter at any time with effect for the future. For this purpose, every newsletter contains a corresponding unsubscribe link. You can also inform us of your revocation at any time using the contact options stated above.
In order to improve our newsletter, we may collect data for the statistical evaluation and success measurement of the newsletter. This takes place exclusively on the basis of your consent, which you give when registering for the newsletter, Art. 6(1)(a) GDPR. You can revoke this consent at any time with effect for the future.
If you place an order via our online shop, we process
Name
Delivery address
Email address, telephone number
Payment information (IBAN, credit card information, PayPal, Sofortüberweisung)
optional: company, apartment, room, etc.
(hereinafter: "Order Data")
If you do not provide us with the mandatory Order Data, we cannot process your order.
In addition, we store your IP address (anonymized) as well as the date and time of the order.
We process your Order Data as described above in order to perform the purchase contract. The data is accordingly processed on the basis of Art. 6 (1) lit. b) GDPR.
We transmit your address data and your name to the company commissioned with the delivery. Where necessary for the performance of the contract, we additionally transmit your email address or your telephone number to the company commissioned with the delivery in order to arrange a delivery date.
.
Due to commercial and tax law requirements, we are obliged to store your address, payment and order data for a period of ten years.
You can contact us via WhatsApp and start a conversation, for example to receive further information about our products. To offer and use WhatsApp, we use the software solution of Charles GmbH, Gartensstr. 86-87, 10115 Berlin ("Charles"), under a data processing agreement. Charles stores all personal data in the EU. As an official WhatsApp partner, Charles uses the WhatsApp Business API, with the result that, within our area of responsibility, no other third parties or WhatsApp have access to the content of your communications.
The use of WhatsApp is subject to the agreements you have made with WhatsApp. In accordance with WhatsApp's terms of use, when you contact us we have access to your telephone number, your username and, where applicable, your status including profile photo. We also use this and other information you provide to recognize you and your preferences and to reply to your WhatsApp messages. The legal basis here is your consent pursuant to Art. 6 (1) lit. a) GDPR.
We also send you newsletters via WhatsApp, provided you have given us your consent to do so.
You can withdraw any consent you have given at any time with effect for the future. To do so, you can inform us of your withdrawal, for example via WhatsApp or via the contact addresses given above.
For further information, please see:
Charles GmbH: https://www.hello-charles.com/c-com-blog/whatsapp-newsletters
WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland: https://www.whatsapp.com/legal/privacy-policy-eea
You also have the option of subscribing to our text notifications. For this, we need your mobile phone number.
If you provide it to us, we use your telephone number to send you information about our products and services by SMS at regular intervals. Depending on the mobile phone plan you have signed up for, messaging and data charges may apply.
The legal basis for SMS marketing is your consent within the meaning of Art. 6 (1) lit. a) GDPR. You can withdraw it at any time with effect by replying to our messages with words such as "STOP", "END", "CANCEL", "UNSUBSCRIBE" or "QUIT" or by contacting the addresses given above.
We store your telephone number for as long as you are registered for our SMS marketing. If you withdraw your consent, you may, for technical reasons only, still receive one further message confirming your withdrawal (i.e. your unsubscription from the subscription).
If we transfer data to a third country outside the European Economic Area, e.g. because we commission service providers there, we are entitled to do so in particular if you have expressly consented, if we thereby fulfill contractual or pre-contractual obligations, or if the respective recipient of the data has concluded standard data protection clauses with us that are adapted to the individual case. You will be informed separately within this privacy policy about any transfers to a third country that take place in individual cases.
In addition to the data mentioned above, cookies are stored on your device when you use our online shop. Cookies are data records that are placed on your device by your internet browser. A cookie contains, for example, a character string that enables your browser to be uniquely identified when you visit our online shop again. Cookies cannot run programs or transmit viruses to your device. They serve, for example, to make our online offering more user-friendly and effective overall.
You can usually set your browser so that you are informed about the setting of cookies, so that the setting of cookies is excluded for certain cases or in general, or so that you only allow cookies on a case-by-case basis. You can also delete stored cookies in your browser settings. Without cookies, however, the functionality of our online shop may be limited.
We use both cookies that are absolutely necessary for the operation of our online shop ("technically necessary cookies") and cookies that serve analytics, marketing or other convenience purposes ("other cookies"). We may then also pass on information about your use of our online shop to the providers of such cookies. They may combine the information received with other data that you have provided to them or that they have collected in connection with your use of our online shop.
The use of all cookies that are not technically necessary, and the associated processing of your (personal) data, takes place exclusively on the basis of your consent, Art. 6 (1) lit. a) GDPR or § 25 (1) TTDSG.
You can withdraw your consent at any time with effect for the future by clicking the "Cookie Settings" link in the footer of our online shop.
Where personal data is processed by technically necessary cookies, the legal basis is Art. 6 (1) lit. f) GDPR, as both we and you have a legitimate interest in the secure and customer-friendly delivery of our online shop. Any interests, fundamental rights and freedoms on your part in the non-processing of personal data do not override this, as the use of technically necessary cookies is a basic prerequisite for the functioning of the internet and can therefore also be expected of you.
IMPORTANT NOTICE: Where the use of cookies and the associated processing of your (personal) data involves a transfer of your data to a third country outside the European Economic Area, you also consent, pursuant to Art. 49 (1) lit. a) GDPR, to your data being transferred to and processed in the third country then described in the individual case (but in particular in the USA).
Specifically, we use the following cookies:
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Cookie |
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1P_JAR |
Marketing |
A cookie from Google LLC. used to deliver advertising that is tailored to the user. |
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_ab |
technically necessary |
Used in connection with access to admin. |
|
_abck |
technically necessary |
A "TikTok" cookie used to protect against unauthorized access to the TikTok network and to prevent manipulation of TikTok's data. |
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AEC |
technically necessary |
A cookie from Google LLC. used to prevent spam, fraud and abuse. The cookie ensures that requests within a browser session are made by the user and not by other websites. |
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AID |
technically necessary |
A cookie from Google LLC used to optimize Google services. |
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APISID |
Marketing |
A cookie from Google LLC used to optimize the "Google Adwords" service. |
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_bc_c_set |
technically necessary |
Required to comply with data protection standards |
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_biz_uid |
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A cookie set by Adobe Marketo Measure. Adobe Marketo Measure gives us information to improve our marketing strategies. |
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Cart |
technically necessary |
Used in connection with the shopping cart. |
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cart_currency |
technically necessary |
Required to display prices in the online shop in the appropriate currency. |
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cart_sig |
technically necessary |
Required to ensure the security of the online shop. |
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cart_ts |
technically necessary |
Required to carry out the checkout process. |
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cart_ver |
technically necessary |
Required to be able to fill the shopping cart. |
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__cfduid |
Technically necessary |
The _cfduid cookie helps Cloudflare identify malicious visitors to our customers' websites and minimize the blocking of legitimate users. |
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checkout_session_lookup |
technically necessary |
Required to complete the checkout process. |
|
checkcout_session_token |
technically necessary |
Required to complete the checkout process. |
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CONSENT |
technically necessary |
A cookie from Google LLC that, together with the "CONSENT" cookie, stores the data on the user's consents within the meaning of the GDPR and TTDSG ("cookie choices"). |
|
cookie_check |
technically necessary |
This cookie is set when the payment method PayPal is selected and is required for this payment method. |
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c_user |
Marketing |
A "Facebook" cookie from Facebook Inc. that stores the user IDs of individual users and can thus assign the data collected on our site to individual users. |
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datr |
technically necessary |
A cookie from Facebook Inc. used to prevent spam, fraud and abuse. The cookie ensures that requests within a browser session are made by the user and not by other websites |
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ddi |
technically necessary |
This cookie is set when the payment method PayPal is selected and is required for this payment method |
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d_id |
technically necessary |
This cookie is set when the payment method PayPal is selected and is required for this payment method |
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DSID |
Marketing |
A "Google Analytics" cookie from Google LLC. that stores user habits and thus enables Google LLC to improve its marketing offering. |
|
DV |
Marketing |
A cookie from Google LLC. used to deliver advertising that is tailored to the user. |
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enforce_policy |
technically necessary |
This cookie is set when the payment method PayPal is selected and is required for this payment method. |
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_fbp |
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A "Facebook" cookie from Facebook Inc. used to store and count page views |
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FPID |
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A "Google Analytics" cookie from Google LLC used to store and count page views |
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_ga |
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A "Google Analytics" cookie from Google LLC used to store and count page views |
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_ga_SFD46GHZ7S |
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A "Google Analytics" cookie from Google LLC used to store and count page views |
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Gdpr_legal_cookie_session |
technically necessary |
Used in connection with the GDPR legal cookie. |
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HSID |
technically necessary |
A cookie from Google LLC. used to prevent spam, fraud and abuse. The cookie ensures that requests within a browser session are made by the user and not by other websites. |
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IDE |
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A "Google Analytics" cookie from Google LLC. used to deliver advertising that is tailored to the user. |
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_landing_page |
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Makes it possible to evaluate usage behavior when the landing page (https://www.neona.store/) is accessed. |
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LANG |
technically necessary |
This cookie is set when the payment method PayPal is selected and is required for this payment method. The cookie is required in order to display PayPal in the appropriate language version. |
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mid |
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An "Instagram" cookie from Instagram LLC (a subsidiary of Meta Inc.) used to optimize the services and offerings of Instagram LLC. The cookie assigns a unique user ID. |
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NID |
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A cookie from Google LLC. used to deliver advertising that is tailored to the user. It also stores user habits and thus enables Google LLC to improve its marketing offering. |
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nsid |
technically necessary |
This cookie is set when the payment method PayPal is selected and is required for this payment method. |
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OGP |
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A "Google Adwords" cookie from Google LLC. used to deliver advertising that is tailored to the user. |
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oo |
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A "Facebook" cookie from Facebook Inc. that stores users' usage behavior and thus enables Facebook Inc. to improve its marketing offering. |
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_orig_referrer |
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Required in order to use the online shop. |
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OTZ |
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This cookie is set when the payment method "Google Pay" is selected and is required for this payment method. |
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_pin_unauth |
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A "Pinterest" cookie from Pinterest Inc. that stores users' usage behavior and thus enables Pinterest Inc. to improve its marketing offering. |
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SOFUEB |
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A "Sofortüberweisung" cookie from Sofort GmbH that stores the session ID and enables the user to pay with the payment service "Sofortüberweisung" during checkout. |
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rmuc |
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This cookie is set when the payment method "PayPal" is selected and is required for this payment method. |
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_s |
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Shopify analytics cookie. |
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SAPISID |
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This cookie improves the function of "Google Adwords" from the provider Google LLC. |
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sb |
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A "Facebook" cookie from Facebook Inc. that stores details about the browser used by the user. |
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secret |
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Used by Shopify for the checkout process. |
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Secure_customer_digest |
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Required for logging in to the online shop |
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secure_customer_sig |
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Required so that users are recognized by our online shop after logging in and do not have to repeatedly enter their login details. |
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_secure_session_id |
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Used in connection with navigation through a storefront. |
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__Secure-1PAPISID |
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A cookie set by Google LLC that helps the company create a usage profile of each online shop visitor and thereby helps improve Google LLC's personalized advertising. |
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_shopify _shopify_d _shopify_fs _shopify_s _shopify_sa_p _shopify_sa_t _shopify_uniq _shopify_visit _shopify_y _ab_test_* _ki_r _kr_t |
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A cookie set by Shopify Ltd. that helps us evaluate the usage behavior of our online shop. |
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_shopify_tm |
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Used to manage customers' privacy settings. |
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_shopify_tw |
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Used to manage customers' privacy settings. |
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_shopify_m |
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Used to manage customers' privacy settings. |
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_shopify_u |
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Used to manage customers' privacy settings. |
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SID |
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When the "Google Maps" service is used, this cookie secures data traffic and helps protect against misuse and manipulation of the service. |
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SOCS |
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A cookie from Google LLC that, together with the "CONSENT" cookie, stores the data on the user's consents within the meaning of the GDPR and TTDSG ("cookie choices") for Google services. |
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SSID |
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A cookie set by Google LLC that helps the company create a usage profile of each online shop visitor and thereby helps improve Google LLC's personalized advertising. |
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_storefront_u |
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Used to facilitate updating customer account information. |
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Storefron_digest |
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Required so that users are recognized by our online shop after logging in and do not have to repeatedly enter their login details. |
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_tracking_consent |
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For Shopify user consent tracking. |
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Tracked_start_checkout |
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Shopify analytics relating to the checkout. |
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ts |
|
This cookie is set when the payment method "PayPal" is selected and is required for this payment method. |
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_tt_enable_cookie |
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A cookie set by TikTok Ltd. that ensures the functioning of other marketing cookies set by TikTok Ltd. |
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_ttp |
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A cookie set by TikTok Ltd. that evaluates usage behavior on our online shop in order to tailor personalized advertising on the TikTok platform to the user. |
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_uetvid |
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A "Microsoft Clarity" cookie from Microsoft Inc. used to store and count page views. |
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ui_experience |
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This cookie is set when the payment method "PayPal" is selected and is required for this payment method. |
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x-pp-s |
|
This cookie is set when the payment method "PayPal" is selected and is required for this payment method. |
|
xs |
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A "Facebook" cookie from Facebook Inc. that assigns a session ID to every visit to this online shop and can thus store the data collected in a session ID. |
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XSRF-Token |
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Used in connection with the GDPR legal cookie. |
|
_y |
|
Collects data that helps us evaluate the usage behavior of our online shop. |
This online shop uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; parent company Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
The information generated by the Google Analytics cookies about your use of this online shop (including your IP address) may be transmitted to a Google server in the USA and stored there. However, we use the "anonymizeIP" function to ensure anonymized collection of IP addresses (so-called IP masking). As a result, your IP address is shortened within the member states of the EU or in other contracting states of the Agreement on the European Economic Area before being transmitted to Google. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there.
On our behalf, Google will use this information to evaluate your use of the online shop, to compile reports on activity in the online shop and to provide us with further services relating to the use of the online shop and internet usage.
The IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google.
The legal basis for the data processing is your consent within the meaning of § 25 TTDSG and, insofar as personal data is processed, Art. 6 (1) lit. a) GDPR. Any transfer of data to the USA takes place on the basis of your express consent, Art. 49 (1) lit. a) GDPR. You can withdraw your consent at any time with effect for the future. To do so, you can change your cookie settings via the link in the footer of our online shop.
The personal data is deleted or anonymized after 14 months at the latest.
Further details on data processing within the framework of Google Analytics are also available at
https://privacy.google.com/businesses/processorterms/. http://www.google.com/analytics/terms/de.html, http://www.google.de/intl/de/policies/privacy.
Note: Please note the further information on the use of the services under 2.8.6.
This online shop uses Google Remarketing, a service provided by Google Ireland Ltd, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland, whose parent company is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The legal basis for the data processing is your consent within the meaning of § 25 TTDSG and, insofar as personal data is processed, Art. 6 (1) lit. a) GDPR. Any transfer of data to the USA takes place on the basis of your express consent, Art. 49 (1) lit. a) GDPR. You can withdraw your consent at any time with effect for the future. To do so, you can change your cookie settings via the link in the footer of our online shop.
Google Remarketing is an application that allows us to recognize you after you have visited our online shop and to address you with individual product ads or advertising.
The application works in such a way that Google recognizes your visit to our online shop and your clicks on certain content in our online shop and displays our advertising in a targeted manner when you continue to use the internet (so-called remarketing). For this purpose, Google places cookies in your browser, which serve to store and analyze your behavior when visiting various websites.
With regard to the analysis, Google states that the data collected as part of remarketing is not merged with your personal data stored by Google. According to Google, all data is also processed pseudonymously and only pseudonymous visitor profiles are created.
Even after you have given your consent, you can permanently disable the use of cookies by Google by following the link below and downloading and installing the plug-in provided there: https://www.google.com/settings/ads/plugin.
You can find further information on Google's privacy policy at: https://policies.google.com/technologies/ads, https://policies.google.com/privacy or https://adssettings.google.com/.
Note: Please note the further information on the use of the services under 2.8.6.
This online shop uses Google Ads, a service provided by Google Ireland Ltd, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland, whose parent company is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The legal basis for the data processing is your consent within the meaning of § 25 TTDSG and, insofar as personal data is processed, Art. 6 (1) lit. a) GDPR. Any transfer of data to the USA takes place on the basis of your express consent, Art. 49 (1) lit. a) GDPR. You can withdraw your consent at any time with effect for the future. To do so, you can change your cookie settings via the link in the footer of our online shop.
Google Ads is an online advertising program with which we place ads in search engines. As part of this program, we also use conversion tracking. Google conversion tracking is an analytics service offered by Google. If you click on an ad served by Google, a cookie for conversion tracking is placed on your device. These cookies expire after 30 days, do not contain any personal data and are therefore not used for the personal identification of individuals.
If you visit certain parts of our online shop and the cookie has not yet expired, Google and we can recognize that you clicked on our ad and were redirected to our online shop. Each Google Ads customer receives a different cookie. There is therefore no way to track cookies across the websites of Ads customers.
The information obtained with the help of the conversion cookie is processed in order to compile conversion statistics for Google Ads customers. This tells us the total number of visitors who clicked on our ad and were redirected to a page with a conversion tracking tag. However, we do not receive any information that would allow us to personally identify visitors.
You can find details on Google's conversion tracking at https://support.google.com/google-ads/answer/1722022.
You can find further information on Google's privacy policy at: https://policies.google.com/technologies/ads, https://policies.google.com/privacy or https://adssettings.google.com/. or https://business.safety.google/privacy/
Note: Please note the further information on the use of the services under 2.8.6.
We use Google Tag Manager from Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, whose parent company is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, in our online shop.
This is an organizational tool that allows us to integrate and manage other website tools, so-called "tags" (e.g. for marketing or analytics purposes), in our online shop.
Google Tag Manager allows us to use tags (which are separately identified in this privacy policy) without having to integrate them individually into the website's source code. Instead, they are integrated centrally via Tag Manager.
No data is processed via Google Tag Manager itself; it merely acts as a "manager" for the integrated tags. Only via these tags can cookies be set or (personal) data about the use of our Online Shop be processed. This takes place exclusively on the basis of your consent within the meaning of § 25 TTDSG and, insofar as personal data should be processed, Art. 6(1)(a) GDPR. Any transfer of data to the USA takes place on the basis of your express consent, Art. 49(1)(a) GDPR. You can revoke your consent at any time with effect for the future. To do so, you can change your cookie settings via the link in the footer of our Online Shop.
In the account settings of the Tag Manager, we have agreed to the transmission of anonymised data to Google. However, this concerns only data about the application and use of the Tag Manager, not data relating to you. In addition, Google receives this data exclusively in anonymised form, so that it is impossible to draw conclusions about an identified or identifiable person. Google also removes all information that could identify our Online Shop. Google combines this data with numerous other anonymous website data and creates user trends as part of benchmarking measures. Benchmarking makes it possible to compare your own results with those of competitors. In this way, processes can ultimately be optimised.
Further information on Google Tag Manager can be found at https://www.google.com/intl/de/tagmanager/faq.html.
Note: Please also note the further information on the use of the services under 2.8.6.
In our Online Shop, we use the function for embedding Google Maps maps from Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).
The function enables the visual display of geographical information and interactive maps. When pages into which Google Maps maps are embedded are accessed, Google also collects, processes and uses data of the visitors to the Online Shop.
The legal basis for the data processing is your consent within the meaning of § 25 TTDSG and, insofar as personal data should be processed, Art. 6(1)(a) GDPR. Any transfer of data to the USA takes place on the basis of your express consent, Art. 49(1)(a) GDPR. You can revoke your consent at any time with effect for the future. To do so, you can change your cookie settings via the link in the footer of our Online Shop.
Note: Please also note the further information on the use of the services under 2.8.6.
You can prevent the collection and transmission to Google of the data generated by the cookies and relating to your use of the Online Shop (including your IP address), as well as the processing of this data by Google, by configuring your browser software accordingly or by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de. Please note that you must reinstall the browser add-on in order to deactivate Google's cookies again if your browser or device is later wiped, reformatted or reinstalled.
We use the Google services to be able to analyse the use of our Online Shop and to improve it regularly. Using the statistics obtained, we can improve our offering and make it more interesting for you as a user.
The legal basis for the use is nevertheless exclusively your consent within the meaning of § 25 TTDSG and, insofar as personal data should be processed, Art. 6(1)(a) GDPR.
You can revoke your consent at any time with effect for the future. To do so, you can change your cookie settings via the link in the footer of our Online Shop.
Note: If you consent to the use of the Google services, you also consent to your personal data being processed in the USA. According to the assessment of the Court of Justice of the European Union, the level of data protection in the USA is inadequate compared with the European Union. In particular, there is a risk that US authorities may access your data. If you do not consent to the use of the Google services, your personal data will not be transferred to the USA.
Recipients of the data may be Google Ireland Ltd. and Google LLC.
In our Online Shop, we use the online payment provider Google Pay of Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, whose parent company is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
If you yourself decide during the ordering process to select this service as a payment option, your data is automatically transmitted to the service provider. The data transmitted is generally your name, email address, IP address, telephone number and other data necessary for processing the payment. Personal data connected with the respective order is also necessary. In particular, payment information such as bank details, card number, expiry date and CVC code, number of items, item number, data on goods and services, prices and taxes, information on previous purchasing behaviour or other information on your financial situation may be exchanged in both directions.
The legal basis for the processing is § 25(2) No. 2 TTDSG and, insofar as personal data is processed, Art. 6(1)(b) GDPR. Any transfer of data to the USA takes place on the basis of Art. 49(1)(b) GDPR.
Note: The personal data may also be processed in the USA. According to the assessment of the Court of Justice of the European Union, the level of data protection in the USA is inadequate compared with the European Union. In particular, there is a risk that US authorities may access your data. If you do not select Google Pay as a payment service during the ordering process, your personal data will not be transferred to the USA.
Recipients of the data may be Google Ireland Ltd. and Google LLC.
Further information on Google's privacy provisions can be found at: https://policies.google.com/technologies/ads, https://policies.google.com/privacy or https://adssettings.google.com/.
Our Online Shop uses the so-called "Facebook Pixel" of the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or, if you are resident in the EU, by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"). Facebook is a subsidiary of Meta Platforms Inc.
The legal basis for the data processing is your consent within the meaning of § 25 TTDSG and, insofar as personal data should be processed, Art. 6(1)(a) GDPR. Any transfer of data to the USA takes place on the basis of your express consent, Art. 49(1)(a) GDPR. If you have once consented to collection by the Facebook Pixel and to the use of your data for displaying Facebook ads, you can revoke this consent at any time with effect for the future. To do so, you can change your cookie settings via the link in the footer of our Online Shop.
Note: If you consent to the use of Facebook Pixel, you also consent to your personal data being processed in the USA. According to the assessment of the Court of Justice of the European Union, the level of data protection in the USA is inadequate compared with the European Union. In particular, there is a risk that US authorities may access your data. If you do not consent to the use of Facebook Pixel, your personal data will not be transferred to the USA.
With the help of the Facebook Pixel, Facebook is able to identify the visitors to our Online Shop as a target group for displaying advertisements (so-called "Facebook Ads"). Accordingly, we use the Facebook Pixel to show the Facebook ads we place only to those Facebook users who also have an interest in our Online Shop or who have certain characteristics (e.g. interest in topics or products similar to those in our Online Shop; determined on the basis of the websites you have previously visited) that we transmit to Facebook (so-called "Custom Audiences"). With the help of the Facebook Pixel, we also try to ensure that our Facebook ads match your potential interest and do not annoy you. With the help of the Facebook Pixel, we can also track the effectiveness of the Facebook ads for statistical and market research purposes by seeing whether you were also redirected to our Online Shop after clicking on our Facebook ad (so-called "conversion").
To set which types of ads are shown to you within Facebook, you can visit the page set up by Facebook and follow the instructions there for the settings for usage-based advertising: https://www.facebook.com/settings?tab=ads. To do so, you must log in to Facebook. The settings are made independently of the platform and apply to all devices you use for Facebook.
Recipients of the data may be Facebook Inc.
Specific information and details about the Facebook Pixel and how it works can be found here: https://www.facebook.com/business/help/651294705016616.
The processing of data by Facebook takes place within the framework of Facebook's data policy: https://www.facebook.com/about/privacy/update?ref=old_policy.
We use functions of Instagram on our site. Instagram is a social media platform operated by Instagram LLC, 1601 Willow Rd, Menlo park CA 94025, USA. Instagram has been a subsidiary of Meta Platforms Inc. since 2012.
The legal basis for the data processing is your consent within the meaning of § 25 TTDSG and, insofar as personal data should be processed, Art. 6(1)(a) GDPR. Any transfer of data to the USA takes place on the basis of your express consent, Art. 49(1)(a) GDPR. If you have once consented to the use of Instagram, you can revoke this consent at any time with effect for the future. To do so, you can change your cookie settings via the link in the footer of our Online Shop.
Note: If you consent to the use of Instagram, you also consent to your personal data being processed in the USA. According to the assessment of the Court of Justice of the European Union, the level of data protection in the USA is inadequate compared with the European Union. In particular, there is a risk that US authorities may access your data. If you do not consent to the use of Instagram, your personal data will not be transferred to the USA.
Recipients of the data may be Instagram LLC, but also any subsidiary of Meta Platforms.
The processing of data by Instagram takes place within the framework of Instagram's data policy: https://privacycenter.instagram.com/policy/?entry_point=ig_help_center_data_policy_redirect.
To provide our Online Shop, we use the services of the provider Shopify. The service provider is Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland.
We have concluded a data processing agreement with Shopify, within the framework of which Shopify processes on our behalf your personal data that arises when this Online Shop is used, in particular in connection with orders.
The legal basis for our processing of your personal data in this regard is Art. 6(1)(b) GDPR, as it is necessary for the performance of the contract concluded with you.
The data is stored within the statutory retention periods.
Insofar as Shopify uses cookies that are not technically necessary, this takes place exclusively on the basis of your consent, § 25 TTDSG and, insofar as personal data should be processed, Art. 6(1)(a) GDPR. You can revoke such consent at any time with effect for the future by changing your cookie settings via the link in the footer of our Online Shop.
You can find more information about the data processed through the use of Shopify in the Privacy Policy at https://www.shopify.de/legal/datenschutz or https://help.shopify.com/en/manual/youraccount/privacy/GDPR/gdpr-faq#will-shopify-sign-standardcontractual-clauses.
In our Online Shop, we use Adobe Marketo Measure, a marketing analytics service of Adobe Inc. For the European region, the Irish company Adobe Systems Software Ireland Companies, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Ireland, is responsible.
Adobe evaluates the usage behaviour of our Online Shop visitors and provides us with information showing us how we can – based on this data – increase the effectiveness of our marketing measures.
The legal basis for the data processing is your consent within the meaning of § 25 TTDSG and, insofar as personal data should be processed, Art. 6(1)(a) GDPR. Any transfer of data to the USA takes place on the basis of your express consent, Art. 49(1)(a) GDPR. You can revoke such consent at any time with effect for the future by changing your cookie settings via the link in the footer of our Online Shop.
Note: If you consent to the use of Adobe Marketo Measure, you also consent to your personal data being processed in the USA. According to the assessment of the Court of Justice of the European Union, the level of data protection in the USA is inadequate compared with the European Union. In particular, there is a risk that US authorities may access your data. If you do not consent to the use of Adobe Marketo Measure, your personal data will not be transferred to the USA.
You can find more information about the data processed through the use of Adobe Marketo Measure at https://experienceleague.adobe.com/docs/marketo-measure/using/security-and-compliance/compliance-related-resources/ensuring-consent-for-gdpr-in-marketo-measure-js.html?lang=de and https://www.adobe.com/de/privacy.html.
In our Online Shop, we use the service of Microsoft Corporation ("Microsoft"), One Microsoft Way, Redmond, WA 98052 USA, for user analysis.
"Microsoft Clarity" refers to a Microsoft procedure in which user analysis is possible on the basis of a pseudonymous user ID and thus on the basis of pseudonymous data, such as the evaluation of data on mouse movements or of performance data of a website.
In doing so, we process in particular usage data (e.g. subpages visited in our Online Shop, interest in content, access times), meta and communication data (e.g. device information, IP addresses), location data (information on the geographical position of a device or a person) and movement data (e.g. mouse movements) in pseudonymised form. We have configured the relevant settings so that the data collection by Microsoft already takes place at least in pseudonymised form.
The legal basis for the data processing is your consent within the meaning of § 25 TTDSG and, insofar as personal data should be processed, Art. 6(1)(a) GDPR. Any transfer of data to the USA takes place on the basis of your express consent, Art. 49(1)(a) GDPR. You can revoke such consent at any time with effect for the future by changing your cookie settings via the link in the footer of our Online Shop.
Note: If you consent to the use of Microsoft Clarity, you also consent to your personal data being processed in the USA. According to the assessment of the Court of Justice of the European Union, the level of data protection in the USA is inadequate compared with the European Union. In particular, there is a risk that US authorities may access your data. If you do not consent to the use of Microsoft Clarity, your personal data will not be transferred to the USA.
In our Online Shop, we use the services of Apple Pay, an online payment service. The service provider is Apple Inc., Infinite Loop, Cupertino, CA 95014, USA.
If you select this service as a payment option during the ordering process, your data is automatically transmitted to the service provider. The data transmitted is generally your name, email address, IP address, telephone number and other data necessary for processing the payment. Personal data connected with the respective order is also necessary. In particular, payment information such as bank details, card number, expiry date and CVC code, number of items, item number, data on goods and services, prices and taxes, information on previous purchasing behaviour or other information on your financial situation may be exchanged in both directions.
The legal basis for the processing is § 25(2) No. 2 TTDSG and, insofar as personal data is processed, Art. 6(1)(b) GDPR. Any transfer of data to the USA takes place on the basis of Art. 49(1)(b) GDPR.
Note: The personal data may also be processed in the USA. According to the assessment of the Court of Justice of the European Union, the level of data protection in the USA is inadequate compared with the European Union. In particular, there is a risk that US authorities may access your data. If you do not select Apple Pay as a payment service during the ordering process, your personal data will not be transferred to the USA.
You can find out more about the data processed through the use of Apple Pay in the Privacy Policy at https://www.apple.com/legal/privacy/de-ww/.
In our Online Shop, we use the online payment service PayPal. The service provider is the American company PayPal Inc. For the European region, the company PayPal Europe (S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg) is responsible.
Payments are processed via so-called PayPal accounts, which are virtual private or business accounts. PayPal also offers the option of making virtual payments by credit card if you do not have a PayPal account. A PayPal account is managed via an email address, which is why there is no conventional account number. PayPal makes it possible to initiate online payments to third parties or to receive payments. PayPal also performs trustee functions and offers buyer protection services.
If you select this service as a payment method during the ordering process, your data is automatically transmitted to the service provider. The data transmitted usually includes your name, email address, IP address, telephone number and other data required to process the payment. Personal data related to the respective order is also required. In particular, payment information such as bank details, card number, expiry date and CVC code, number of items, item number, data on goods and services, prices and taxes, information on previous purchasing behavior or other information about your financial situation may be exchanged between the parties.
The legal basis for the processing is § 25 (2) No. 2 TTDSG and, insofar as personal data is processed, Art. 6 (1) lit. b) GDPR. Any transfer of data to the USA takes place on the basis of Art. 49 (1) lit. b) GDPR.
Note: Personal data may also be processed in the USA. According to the assessment of the European Court of Justice, the level of data protection in the USA is inadequate compared with the European Union. In particular, there is a risk that US authorities may access your data. If you do not select PayPal as a payment service during the ordering process, your personal data will not be transferred to the USA.
The recipient of the data may be PayPal Inc.
You can find more information about the data processed through the use of PayPal in the privacy policy at https://www.paypal.com/webapps/mpp/ua/privacy-full?tid=331674042761.
We use iDEAL, a payment system service, in our online shop. The service provider is the Dutch company Currence B.V., Gustav Mahlerplein 33-35, Amsterdam, Noord-Holland 1082 MS, Netherlands.
If you select this service as a payment method during the ordering process, your data is automatically transmitted to the service provider. The data transmitted usually includes your name, email address, IP address, telephone number and other data required to process the payment. Personal data related to the respective order is also required. In particular, payment information such as bank details, card number, expiry date and CVC code, number of items, item number, data on goods and services, prices and taxes, information on previous purchasing behavior or other information about your financial situation may be exchanged between the parties.
The legal basis for the processing is § 25 (2) No. 2 TTDSG and, insofar as personal data is processed, Art. 6 (1) lit. b) GDPR.
You can find more information about the data processed through the use of PayPal in the privacy policy at https://www.ideal.nl/en/disclaimer-privacy-statement/.
We use "Sofortüberweisung", a payment system service, in our online shop. The service provider is Sofort GmbH, Theresienhöhe 12, 80339 Munich, Germany. Sofort GmbH is a subsidiary of Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden.
If you select this service as a payment method during the ordering process, your data is automatically transmitted to the service provider. The data transmitted usually includes your name, email address, IP address, telephone number and other data required to process the payment. Personal data related to the respective order is also required. In particular, payment information such as bank details, card number, expiry date and CVC code, number of items, item number, data on goods and services, prices and taxes, information on previous purchasing behavior or other information about your financial situation may be exchanged between the parties.
The legal basis for the processing is § 25 (2) No. 2 TTDSG and, insofar as personal data is processed, Art. 6 (1) lit. b) GDPR.
You can find more information about the data processed through the use of Klarna in the privacy policy at https://www.sofort.com/datenschutz.html?tid=331674120728.
We use elements (buttons and widgets) of the social media network Pinterest in our online shop, provided by Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103, USA. For the European region, the Irish company Pinterest Europe Ltd. (Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland) is responsible.
Pinterest is a social media platform that specializes in visual content, particularly photographs. Pinterest sorts the various user-generated content by hobbies and interests, making it easier for users to exchange ideas about shared hobbies and interests.
We use Pinterest so that you can also talk about our products on Pinterest. The data collected may also be used for advertising purposes, so that we can show advertising messages precisely to those people who are interested in our products.
When you use Pinterest, so-called log data may be stored. This includes information about your browser, your IP address, your activities within our online shop (such as search queries), the date and time of your visit, and further cookie and device data. Cookies are stored in particular when you interact with an embedded Pinterest element. In this case, you will also regularly be redirected to the Pinterest site itself.
If you have a Pinterest account yourself and are logged in with it, the data collected via our online shop may be added to your account and used for advertising purposes.
The legal basis for the data processing is your consent within the meaning of § 25 TTDSG and, insofar as personal data is processed, Art. 6 (1) lit. a) GDPR. Any transfer of data to the USA takes place on the basis of your express consent, Art. 49 (1) lit. a) GDPR. You can withdraw such consent at any time with effect for the future by changing your cookie settings via the link in the footer of our online shop
Note: If you consent to the use of Pinterest, you also consent to your personal data being processed in the USA. According to the assessment of the European Court of Justice, the level of data protection in the USA is inadequate compared with the European Union. In particular, there is a risk that US authorities may access your data. If you do not consent to the use of Pinterest, your personal data will not be transferred to the USA.
The recipient of the data may be Pinterest Inc.
Data processing by Pinterest takes place within the framework of Pinterest's data policy: https://policy.pinterest.com/de/privacy-policy.
We use TikTok, a social media service, in our online shop. The service provider is the company Beijing Bytedance Technology Ltd. For the European region, the company TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland is responsible.
TikTok is a social media platform that specializes in short user-generated video content.
The legal basis for the data processing is your consent within the meaning of § 25 TTDSG and, insofar as personal data is processed, Art. 6 (1) lit. a) GDPR. Any transfer of data to the People's Republic of China takes place on the basis of your express consent, Art. 49 (1) lit. a) GDPR. You can withdraw such consent at any time with effect for the future by changing your cookie settings via the link in the footer of our online shop.
Note: If you consent to the use of TikTok, you also consent to your personal data being processed in the People's Republic of China. The level of data protection there is not comparable to that of the European Union. In particular, extensive access by the Chinese authorities is possible. If you do not consent to the use of TikTok, your personal data will not be transferred to the People's Republic of China
Data processing by TikTok takes place within the framework of TikTok's data policy: https://www.tiktok.com/legal/page/eea/privacy-policy/de-DE.
Klar Attribution
On our website, we use the services of Klar (Klar Insights GmbH, Marktstr. 18, 80802 Munich, Germany). On our behalf, Klar collects, processes and stores data on this website and its subpages for reach measurement and statistical analysis. This collection is carried out on the following legal basis:
If the user has given consent pursuant to Article 6 (1) sentence 1 lit. a GDPR and § 25 (1) sentence 1 TTDSG, the data to be processed is collected on a user-related basis.
Different cookies are used for the different types of collection mentioned above in order to ensure the respective type of collection.
Cookie – Objection
To object to the use of Klar in general, please use this link. This sets a cookie named "do_not_track" from the domain "pascal.sh". Please do not delete it, as otherwise we cannot guarantee that you will not be tracked by Klar.
You can find information on data protection and data use by Klar on the following website: https://www.getklar.com/data-protection
In connection with our processing of your personal data, you have the following rights:
You can withdraw any consent you have given us at any time with effect for the future.
Under Art. 15 GDPR, you have the right to obtain confirmation as to whether or not we are processing personal data concerning you. Where we are processing personal data concerning you, you are entitled to access to the information listed in Art. 15 GDPR.
You also have the right to rectification of inaccurate personal data and completion of incomplete personal data in accordance with Art. 16 GDPR, as well as to erasure of your personal data where the requirements of Art. 17 GDPR are met.
Under the conditions set out in Art. 18 GDPR, you can restrict the processing of your personal data.
In addition, you have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format. You also have the right, where technically feasible, to have us transmit this data to another controller on your instruction. The right to data portability only applies to personal data where the processing is based on consent pursuant to Art. 6 (1) lit. a) GDPR or on a contract pursuant to Art. 6 (1) lit. b) GDPR and the processing is carried out by automated means.
The right to data portability to another controller is excluded where it would adversely affect the rights and freedoms of other persons (e.g. third-party personal data, our trade and business secrets or copyrights).
3.6 Right to object
Pursuant to Art. 21 GDPR, you have the right, on grounds relating to your particular situation, to object at any time to the processing of your personal data where it is based on Art. 6 (1) lit. e) or lit. f) GDPR. In the event of such an objection, we will no longer process this data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or unless the processing serves the establishment, exercise or defense of legal claims. Where we process your personal data in order to carry out direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing. In this case, we will no longer process your personal data for the purpose of direct marketing
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Exercising all of the above rights is generally free of charge for you.
In the case of manifestly unfounded or – in particular in the case of frequent repetition – excessive requests concerning the rights under II. to VI., however, in accordance with Art. 12 (5) GDPR we may either
(i) charge a reasonable fee that takes into account the administrative costs of providing the information or communication or of carrying out the requested measure, or
(ii) refuse to act on the request.
To exercise your rights, please contact the contact addresses given above, in particular by email.
If you believe that we are not properly complying with our data protection obligations, you can contact the data protection supervisory authorities at any time.
You can reach the supervisory authority ultimately responsible for us as follows:
State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia
Kavalleriestr. 2-4
40213 Düsseldorf
Phone: 0211/38424-0
Fax: 0211/38424-999
Email: poststelle@ldi.nrw.de
There is no legal or contractual obligation to provide us with personal data. However, for data that is absolutely necessary for the provision of the respective service (see above in each case), providing it is necessary if you wish to make use of these services
From time to time, it may become necessary to update this privacy policy, for example due to new legal or regulatory requirements or new offerings in our online shop. We will then inform you here. In general, we recommend that you consult this privacy policy regularly to check whether there have been any changes. You can recognize such changes, among other things, by the fact that the effective date stated at the very bottom of this document has been updated.
Last updated: January 2023
