We, Neona Living GmbH, are responsible under data protection law within the meaning of Art. 4 No. 7 GDPR for the website available at https://www.neona.store/ including the online store (hereinafter jointly referred to as the "online store") and the associated data processing. If offers from other providers ("third-party offers") are accessible from our online store, our privacy policy does not apply to these third-party offers. In this case, we are also not responsible for the processing of your personal data in the context of such third-party offers.
Our contact details are as follows:
Neona Living GmbH
Düsseldorfer Straße 26
51379 Leverkusen
Telephone: 0049 (0)214 50680266
E-mail: support@neona.store
If you have any questions about data protection, you can also contactdatenschutz@neona.store
If you only use our online store for informational purposes, i.e. if you do not register or otherwise provide us with information and only inform us about our products, we only process the data that your browser transmits to our server. When you visit our online store, we process the data that is technically necessary for us to display our online store to you and to ensure its stability and security.
We process the following data for this purpose:
-IP address (anonymized)
- date and time of the request
- time zone difference to Greenwich Mean Time (GMT)
- content of the request (specific page)
- access status/HTTP status code
- amount of data transferred
- website from which the request comes
- browser
- language and version of the browser software.
The IP address can be a personal date because, under certain circumstances, it is possible to find out the identity of the owner of the Internet access used by providing information from the respective Internet provider. However, we only process the IP address in anonymized form so that it no longer has any personal reference.
The aforementioned data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the online store, this is the case when the respective session has ended.
If the data is stored in log files, this is the case after seven days at the latest.
We process the personal data that you voluntarily provide to us when you contact us, in particular by email, via our contact form or via our chat form.
The data you provide in this regard (such as your e-mail address, your name, your telephone number, documents uploaded to the chat form or your message to us) will only be processed for correspondence with you and for the purpose for which you have provided us with the data in the course of communication, for example to answer your questions or to contact you at your request.
The legal basis for the processing of the data is therefore your consent pursuant to Art. 6 para. 1 lit. a) GDPR. Insofar as the processing is necessary for the performance of a contract with you or for the implementation of pre-contractual measures at your request, the legal basis for the processing is Art. 6 para. 1 lit. b) GDPR.
We delete the data arising in this context after storage is no longer necessary to achieve the purpose, in particular after the request has been processed, unless statutory retention obligations require further storage.
If you contact us by e-mail and/or request that we contact you by post, e-mail or telephone, it is at least necessary to provide your contact details if we are to contact you accordingly.
We offer a newsletter in our online store to inform you regularly about our products and services.
The newsletter is sent via the provider Klaviyo, 125 Summer St., Boston, MA 02110, USA.
Klaviyo may also process the data you provide for us in the USA. We therefore expressly point out that, in the opinion of the European Court of Justice, there is generally no adequate level of data protection in the USA that could guarantee the protection of your personal data.
For this reason, Klaviyo undertakes to us by concluding so-called standard data protection clauses to establish a level of data protection comparable to that in the European Union and thus also appropriate, even when processing your data in the USA. These standard data protection clauses have been supplemented by additional individual obligations on the part of Klaviyo.
The transfer of your personal data to the USA is therefore based (in addition to your consent, see below) on Art. 46 para. 2 lit. c) GDPR.
Further information on the standard data protection clauses at Klaviyo can be found at https://www.klaviyo.com/legal/data-processing-agreement.
Further general information on data protection at Klaviyo can be found at: https://www.klaviyo.com/legal/privacy/privacy-notice.
As a subscriber, in addition to the actual newsletter, you may also be informed about circumstances relevant to the newsletter service or the registration itself (e.g. changes to the newsletter offer or technical reasons). Such information will also be sent to the e-mail address you have provided.
To register for the newsletter, it is sufficient to provide your e-mail address (mandatory field). If you do not provide us with your e-mail address, we will not be able to send you our newsletter.
We use the so-called "double opt-in" procedure to check that a registration has actually been made by the owner of the registered e-mail address. For this purpose, you will receive a confirmation e-mail from us after submitting your e-mail address, in which you must confirm your registration for the newsletter by clicking on a link. Only after this confirmation will your e-mail address be added to the newsletter distribution list. As proof for us, we log the registration for the newsletter, the sending of the confirmation e-mail and the receipt of the requested confirmation. The time of registration and confirmation as well as your IP address are also stored.
No other data is collected. All data collected is processed exclusively for sending the newsletter.
The data is stored for the duration of the subscription to our newsletter and deleted after you unsubscribe from the newsletter, unless statutory retention periods require longer storage.
The legal basis for sending the newsletter is your consent in accordance with Art. 6 para. 1 lit. a) GDPR. The legal basis for the logging of the aforementioned data is the protection of our legitimate interest in accordance with Art. 6 para. 1 lit. f) GDPR.
You can revoke your consent to the storage of your personal data and its use for sending the newsletter at any time with effect for the future. For this purpose, there is a corresponding unsubscribe link in every newsletter. You can also inform us of your revocation at any time via the above-mentioned contact options.
In order to improve our newsletter, we may collect data for statistical analysis and to measure the success of the newsletter. This is done exclusively on the basis of your consent, which you give when registering for the newsletter, Art. 6 para. 1 lit. a) GDPR. You can revoke this consent at any time with effect for the future.
When you place an order via our online store, we process
Name
Delivery address
Email address, telephone number
Payment information (IBAN, credit card information, PayPal, instant bank transfer)
Optional: company, apartment, room, etc.
(hereinafter: "order data")
If you do not provide us with the mandatory order data, we will not be able to process your order.
In addition, we store your IP address (anonymized) as well as the date and time of the order.
We process your order data as described above to process the purchase contract. The data is processed accordingly on the basis of Art. 6 para. 1 lit. b) GDPR.
We transmit your address data and your name to the company commissioned with the delivery. If it is necessary to process the contract, we also transmit your e-mail address or your telephone number to the company commissioned with the delivery to coordinate a delivery date.
.
Due to commercial and tax law requirements, we are obliged to store your address, payment and order data for a period of ten years.
You can use WhatsApp to contact us and start a conversation, for example to obtain further information about our products. To offer and use WhatsApp, we use the software solution of Charles GmbH, Gartensstr. 86-87, 10115 Berlin ("Charles"), under a data processing agreement. Charles stores all personal data in the EU. As an official WhatsApp partner, Charles uses the WhatsApp Business API, which means that no other third parties or WhatsApp have access to your communication content within the scope of our responsibility.
The use of WhatsApp is subject to the agreements you have made with WhatsApp. In accordance with WhatsApp's terms of use, we have your telephone number, your username and, if applicable, your status and profile photo when you contact us. We also use this and other information provided by you to recognize you and your preferences and to reply to your WhatsApp messages. The legal basis here is your consent pursuant to Art. 6 (1) (a) GDPR.
We will also send you newsletters via WhatsApp if you have given us your consent to do so.
You can revoke your consent at any time with effect for the future. To do so, you can inform us of your revocation via WhatsApp or via the contact addresses given above.
For further information, please see:
Charles GmbH: https://www.hello-charles.com/c-com-blog/whatsapp-newsletters
WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland: https://www.whatsapp.com/legal/privacy-policy-eea
You also have the option of subscribing to our text notifications. To do this, we need your cell phone number.
If you provide us with this, we will use your telephone number to send you information about our products and services at regular intervals by text message. This may incur message and data charges depending on the mobile phone tariff you have taken out.
The legal basis for SMS marketing is your consent within the meaning of Art. 6 para. 1 lit. a) GDPR. You can revoke this at any time with effect by responding to our messages with replies such as "STOP", "END", "CANCEL", "UNSUBSCRIBE" or "QUIT" or by contacting the above addresses.
We will store your telephone number for as long as you are registered for our SMS marketing. If you withdraw your consent, you may only receive another message confirming your withdrawal (i.e. your unsubscription) for technical reasons.
If we transfer data to a third country outside the European Economic Area, e.g. because we commission service providers there, we are entitled to do so in particular if you have expressly consented, if we thereby fulfill contractual or pre-contractual obligations or if the respective recipient of the data has concluded standard data protection clauses with us that are adapted to the individual case. You will be informed separately in the context of this privacy policy about any transfers to a third country in individual cases.
In addition to the aforementioned data, cookies are stored on your device when you use our online store. Cookies are data records that are stored on your device by the internet browser. A cookie contains, for example, a character string that enables your browser to be uniquely identified when you return to our online store. Cookies cannot execute programs or transfer viruses to your end device. They are used, for example, to make our website more user-friendly and effective overall.
As a rule, you can set your browser so that you are informed about the setting of cookies, the setting of cookies for certain cases or generally excluded or you only allow the setting of cookies in individual cases. You can also delete stored cookies in your browser settings. Without cookies, however, the functionality of our online store may be limited.
We use both cookies that are absolutely necessary for the operation of our online store ("technically necessary cookies") and cookies that are used for analysis, marketing or other convenience purposes ("other cookies"). We may then also pass on information about your use of our online store to the providers of such cookies. These providers may combine the information they receive with other data that you have provided to them or that they have collected as part of your use of our online store.
The use of all cookies that are not technically necessary and the associated processing of your (personal) data takes place exclusively on the basis of your consent, Art. 6 para. 1 lit. a) GDPR or § 25 para. 1 TTDSG.
You can revoke your consent at any time with effect for the future by clicking on the link in the footer "Cookie settings" in our online store.
Insofar as personal data is processed by technically necessary cookies, the legal basis is Art. 6 para. 1 lit. f) GDPR, as we and you both have a legitimate interest in the secure and customer-friendly display of our online store. Any interests, fundamental rights and freedoms on your part in the non-processing of personal data do not prevail, as the use of technically necessary cookies is a basic requirement for the functioning of the Internet and can therefore also be expected from you.
IMPORTANT NOTE: If the use of cookies and the associated processing of your (personal) data involves the transfer of your data to a third country outside the European Economic Area, you also consent to your data being transferred to the third country described in the individual case (but in particular to the USA) and processed there in accordance with Art. 49 para. 1 lit. a) GDPR.
We use the following cookies in particular:
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Cookie |
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1P_JAR |
Marketing cookie |
A cookie from Google LLC. to provide advertising that is customized to the user. |
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_ab |
Technically necessary |
Used in connection with access to admin. |
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_abck |
Technically necessary |
A "TikTok" cookie to protect against unauthorized access to the TikTok network and to prevent tampering with TikTok data. |
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AEC |
Technically necessary |
A cookie from Google LLC. to prevent spam, fraud and abuse. The cookie ensures that requests within a browser session are made by the user and not by other websites. |
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AID |
technically necessary |
A cookie from Google LLC to optimize Google services. |
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APISID |
Marketing cookie |
A cookie from Google LLC to optimize the "Google Adwords" service. |
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_bc_c_set |
Technically necessary |
Required to comply with data protection standards |
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_biz_uid |
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A cookie set by Adobe Marketo Measure. Adobe Marketo Measure provides us with information to improve our marketing strategies. |
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Cart |
Technically necessary |
Used in connection with the shopping cart. |
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cart_currency |
Technically necessary |
Required to display the prices in the online store in the relevant currency. |
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cart_sig |
Technically necessary |
Required to ensure the security of the online store. |
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cart_ts |
Technically necessary |
Required to be able to carry out the payment process. |
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cart_ver |
Technically necessary |
Required to be able to fill the shopping cart. |
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__cfduid |
Technically necessary |
The _cfduid cookie helps Cloudflare detect malicious visitors to our customers' websites and minimize blocking of legitimate users. |
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checkout_session_lookup |
Technically necessary |
Required to complete the payment process. |
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checkcout_session_token |
Technically necessary |
Required to complete the payment process. |
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CONSENT |
Technically necessary |
A cookie from Google LLC which, together with the "CONSENT" cookie, stores the data on the user's consent within the meaning of the GDPR and TTDSG ("cookie decisions"). |
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cookie_check |
Technically necessary |
This cookie is set when the PayPal payment method is selected and is required for this payment method. |
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c_user |
Marketing cookie |
A "Facebook" cookie from Facebook Inc. that stores the user IDs of individual users and can thus assign the pages collected on our site to individual users. |
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datr |
Technically necessary |
A cookie from Facebook Inc. to prevent spam, fraud and abuse. The cookie ensures that requests within a browser session are made by the user and not by other websites |
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ddi |
Technically necessary |
This cookie is set when the PayPal payment method is selected and is required for this payment method |
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d_id |
technically necessary |
This cookie is set when the payment method PayPal is selected and is required for this payment method |
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DSID |
Marketing cookie |
A "Google Analytics" cookie from Google LLC, which stores user habits and thus enables Google LLC to improve its marketing offer. |
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DV |
Marketing cookie |
A cookie from Google LLC. to provide advertising that is customized to the user. |
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enforce_policy |
Technically necessary |
This cookie is set when the PayPal payment method is selected and is required for this payment method. |
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_fbp |
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A "Facebook" cookie from Facebook Inc. for storing and counting page views |
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FPID |
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A "Google Analytics" cookie from Google LLC for storing and counting page views |
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_ga |
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A "Google Analytics" cookie from Google LLC for storing and counting page views |
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_ga_SFD46GHZ7S |
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A "Google Analytics" cookie from Google LLC to store and count page views |
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Gdpr_legal_cookie_session |
Technically necessary |
Used in conjunction with GDPR legal cookie. |
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HSID |
Technically necessary |
A cookie from Google LLC. to prevent spam, fraud and abuse. The cookie ensures that requests within a browser session are made by the user and not by other websites. |
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IDE |
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A "Google Analytics" cookie from Google LLC. to provide advertising that is customized to the user. |
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_landing_page |
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Enables the user behavior when accessing the landing page (https://www.neona.store/) to be evaluated. |
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LANG |
Technically necessary |
This cookie is set when the PayPal payment method is selected and is required for this payment method. The cookie is required to be able to display PayPal in the relevant language version. |
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mid |
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An "Instagram" cookie from Instagram LLC (subsidiary of Meta Inc.) to optimize the services and offers of Instagram LLC. The cookie defines a unique user ID. |
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NID |
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A cookie from Google LLC. to provide advertising that is tailored to the user. It also stores user habits and thus enables Google LLC to improve its marketing offer. |
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nsid |
Technically necessary |
This cookie is set when the PayPal payment method is selected and is required for this payment method. |
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OGP |
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A "Google Adwords" cookie from Google LLC. to provide advertising that is customized to the user. |
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oo |
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A "Facebook" cookie from Facebook Inc. that stores the usage behavior of users and thus enables Facebook Inc. to improve its marketing offer. |
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_orig_referrer |
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Required to use the online store. |
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OTZ |
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This cookie is set when the "Google Pay" payment method is selected and is required for this payment method. |
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_pin_unauth |
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A "Pinterest" cookie from Pinterest Inc. that stores the usage behavior of users and thus enables Pinterest Inc. to improve its marketing offer. |
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SOFUEB |
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An "Sofortüberweisung" cookie from Sofort GmbH, which stores the session ID and enables the user to pay with the "Sofortüberweisung" payment service during the payment process. |
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rmuc |
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This cookie is set when the "PayPal" payment method is selected and is required for this payment method. |
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_s |
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Shopify analysis cookie. |
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SAPISID |
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This cookie improves the function of "Google Adwords" from the provider Google LLC. |
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sb |
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A "Facebook" cookie from Facebook Inc. that stores details about the user's browser. |
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secret |
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Used by Shopify for the payment process. |
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Secure_customer_digest |
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Required for the login to the online store |
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secure_customer_sig |
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Required so that users are recognized by our online store after logging in and do not have to enter their login data repeatedly. |
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_secure_session_id |
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Used in connection with navigation through a shop window. |
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__Secure-1PAPISID |
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A cookie set by Google LLC that helps the company to create a usage profile of individual online store visitors and thus helps to improve Google LLC's personalized advertising. |
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_shopify _shopify_d _shopify_fs _shopify_s _shopify_sa_p _shopify_sa_t _shopify_uniq _shopify_visit _shopify_y _ab_test_* _ki_r _kr_t |
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A cookie set by Shopify Ltd. that helps us to evaluate the usage behavior of our online store. |
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_shopify_tm |
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Used to manage the privacy settings of customers. |
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_shopify_tw |
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Used to manage the privacy settings of customers. |
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_shopify_m |
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Used to manage the privacy settings of customers. |
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_shopify_u |
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Used to manage the privacy settings of customers. |
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SID |
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The cookie protects the data traffic when using the "Google Maps" service and helps to protect against misuse and manipulation of the service. |
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SOCS |
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A cookie from Google LLC which, together with the "CONSENT" cookie, stores the data on the user's consent within the meaning of the GDPR and TTDSG ("cookie decisions") for Google services. |
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SSID |
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A cookie set by Google LLC that helps the company to create a usage profile of individual online store visitors and thus helps to improve Google LLC's personalized advertising. |
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_storefront_u |
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Used to facilitate the updating of customer account information. |
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Storefron_digest |
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Required so that users are recognized by our online store after logging in and do not have to enter their login data repeatedly. |
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_tracking_consent |
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For Shopify user consent tracking. |
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Tracked_start_checkout |
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Shopify analysis regarding the checkout. |
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ts |
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This cookie is set when the payment method "PayPal" is selected and is required for this payment method. |
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_tt_enable_cookie |
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A cookie set by TikTok Ltd. that ensures the functionality of other marketing cookies set by TikTok Ltd. |
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_ttp |
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A cookie set by TikTok Ltd. that evaluates user behaviour on our online store in order to adapt personalized advertising on the TikTok platform to the user. |
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_uetvid |
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A "Microsoft Clarity" cookie from Microsoft Inc. to store and count page views. |
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ui_experience |
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This cookie is set when the "PayPal" payment method is selected and is required for this payment method. |
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x-pp-s |
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This cookie is set when the payment method "PayPal" is selected and is required for this payment method. |
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xs |
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A "Facebook" cookie from Facebook Inc. that assigns a session ID to each visit to this online store and can thus store the data collected in a session ID. |
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XSRF token |
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Used in conjunction with GDPR legal cookie. |
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_y |
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Collects data that helps us to evaluate the usage behavior of our online store. |
This online store uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; parent company Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
The information generated by the Google Analytics cookies about the use of this online store (including your IP address) may be transmitted to a Google server in the USA and stored there. However, we use the "anonmyizeIP" function to ensure anonymized collection of IP addresses (so-called IP masking). This means that your IP address will be truncated within the member states of the EU or in other signatory states to the Agreement on the European Economic Area before being transmitted to Google. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there.
Google will use this information on our behalf to evaluate your use of the online store, to compile reports on the activities in the online store and to provide us with further services associated with the use of the online store and the use of the Internet.
The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
The legal basis for data processing is your consent within the meaning of § 25 TTDSG and, insofar as personal data is processed, Art. 6 para. 1 lit. a) GDPR. A possible data transfer to the USA is based on your express consent, Art. 49 para. 1 lit. a) GDPR. You can withdraw your consent at any time with effect for the future. To do so, you can change your cookie settingsvia the link in the footer of our online store.
The personal data will be deleted or anonymizedafter 14 months at the latest.
Further details on data processing in the context of Google Analytics are also available at
https://privacy.google.com/businesses/processorterms/. http://www.google.com/analytics/terms/de.html, http://www.google.de/intl/de/policies/privacy.
Note: Please note the further information on the use of the services under 2.8.6.
This online store uses Google Remarketing, a service of Google Ireland Ltd, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland, whose parent company is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The legal basis for data processing is your consent within the meaning of § 25 TTDSG and, insofar as personal data is processed, Art. 6 para. 1 lit. a) GDPR. A possible data transfer to the USA is based on your express consent, Art. 49 para. 1 lit. a) GDPR. You can revoke your consent at any time with effect for the future. To do so, you can change your cookie settings via the link in the footer of our online store.
Google Remarketing is an application that enables us to recognize you after you have visited our online store and to address you via individual product displays or advertising.
This application works in such a way that Google recognizes your visit to our online store and the clicking on certain content in our online store and displays our advertising in a targeted manner if you continue to use the Internet (so-called remarketing). For this purpose, Google places cookies in your browser that are used to store and analyze your behavior when you visit various websites.
With regard to the analysis, Google declares that the data collected in the context of remarketing will not be merged with your personal data stored by Google. According to Google, all data is also processed pseudonymously and only pseudonymous visitor profiles are created.
Even after you have given your consent, you can permanently deactivate the use of cookies by Google by following the following link and downloading and installing the plug-in provided there: https://www.google.com/settings/ads/plugin.
You can find more information about Google's privacy policy at: https://policies.google.com/technologies/ads, https://policies.google.com/privacy or https://adssettings.google.com/. or https://business.safety.google/privacy/
Note: Please note the further information on the use of the services under 2.8.6.
This online store uses Google Ads, a service provided by Google Ireland Ltd, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland, whose parent company is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The legal basis for data processing is your consent within the meaning of § 25 TTDSG and, insofar as personal data is processed, Art. 6 para. 1 lit. a) GDPR. A possible data transfer to the USA is based on your express consent, Art. 49 para. 1 lit. a) GDPR. You can revoke your consent at any time with effect for the future. To do so, you can change your cookie settings via the link in the footer of our online store.
Google Ads is an online advertising program that we use to place ads in search engines. We also use conversion tracking as part of this program. Google Conversion Tracking is an analysis service offered by Google. When you click on an ad placed by Google, a conversion tracking cookie is stored on your device. These cookies lose their validity after 30 days, do not contain any personal data and are therefore not used to personally identify individuals.
If you visit certain parts of our online store and the cookie has not yet expired, Google and we can recognize that you have clicked on our ad and have been redirected to our online store. Each Google Ads customer receives a different cookie. It is therefore not possible to track cookies across the websites of Ads customers.
The information obtained using the conversion cookie is processed to create conversion statistics for Google Ads customers. This tells us the total number of visitors who clicked on our ad and were redirected to a page with a conversion tracking tag. However, we do not receive any information that would allow us to personally identify visitors.
You can find details about Google's conversion tracking at https://support.google.com/google-ads/answer/1722022.
For more information about Google's privacy policy, please visit: https://policies.google.com/technologies/ads, https://policies.google.com/privacy or https://adssettings.google.com/.
Note: Please note the further information on the use of the services under 2.8.6.
We use the Google Tag Manager of Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, whose parent company is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, in our online stores.
This is an organizational tool that enables us to integrate and manage other website tools, so-called "tags" (e.g. for marketing or analysis purposes) in our online stores.
The Google Tag Manager enables us to use tags (which are marked separately in this privacy policy) without having to integrate them individually into the source code of the website. Instead, they are integrated centrally via the Tag Manager.
No data is processed via the Google Tag Manager itself; it merely acts as a "manager" for the integrated tags. Only via these tags can cookies be set or (personal) data about the use of our online store be processed. This is done exclusively on the basis of your consent within the meaning of § 25 TTDSG and, insofar as personal data should be processed, Art. 6 para. 1 lit. a) GDPR. A possible data transfer to the USA is based on your express consent, Art. 49 para. 1 lit. a) GDPR. You can revoke your consent at any time with effect for the future. To do so, you can change your cookie settings via the link in the footer of our online store.
We have consented to the transfer of anonymized data to Google in the account settings of the Tag Manager. However, this is only data about the application and use of the Tag Manager, but not data relating to you. Furthermore, Google only receives this data in anonymized form, so that it cannot be traced back to an identified or identifiable person. Google also removes all information that could identify our online store. Google combines this data with numerous other anonymous website data and creates user trends as part of benchmarking measures. Benchmarking allows us to compare our own results with those of our competitors. In this way, processes can ultimately be optimized.
Further information on Google Tag Manager can be found at https://www.google.com/intl/de/tagmanager/faq.html.
Note: Please note the further information on the use of the services under 2.8.6.
We use the function for embedding Google Maps from Google Inc (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") in our online store.
This function enables the visual display of geographical information and interactive maps. Google also collects, processes and uses data from visitors to the online store when they access the pages in which GoogleMaps maps are integrated.
The legal basis for data processing is your consent within the meaning of § 25 TTDSG and, insofar as personal data is processed, Art. 6 para. 1 lit. a) GDPR. A possible data transfer to the USA is based on your express consent, Art. 49 para. 1 lit. a) GDPR. You can revoke your consent at any time with effect for the future. To do so, you can change your cookie settings via the link in the footer of our online store.
Note: Please note the further information on the use of the services under 2.8.6.
You can prevent the collection and transmission of the data generated by the cookies and related to your use of the online store (including your IP address) to Google and the processing of this data by Google by setting your browser software accordingly or by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de. Please note that you will need to reinstall the browser add-on to disable Google cookies again if your browser or device is later deleted, formatted or reinstalled.
We use Google services to analyze and regularly improve the use of our online store. We can use the statistics obtained to improve our offer and make it more interesting for you as a user.
However, the legal basis for the use is exclusively your consent within the meaning of § 25 TTDSG and, insofar as personal data is processed, Art. 6 para. 1 lit. a) GDPR.
You can withdraw your consent at any time with effect for the future. To do so, you can change your cookie settings via the link in the footer of our online store.
Note: If you consent to the use of Google services, you also consent to your personal data being processed in the USA. According to the European Court of Justice, the level of data protection in the USA is inadequate compared to the European Union. In particular, there is a risk that US authorities may gain access to your data. If you do not consent to the use of Google services, your personal data will not be transferred to the USA.
Recipients of the data may be Google Ireland Ltd. and Google LLC.
In our online store, we use the online payment provider Google Pay from Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, whose parent company is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
If you decide to select this service as a payment option during the ordering process, your data will be automatically transmitted to the service provider. The data transmitted is usually your name, e-mail address, IP address, telephone number and other data required to process the payment. Personal data in connection with the respective order is also required. In particular, there may be a mutual exchange of payment information, such as bank details, card number, expiry date and CVC code, number of items, item number, data on goods and services, prices and tax charges, information on previous purchasing behavior or other information on your financial situation.
The legal basis for the processing is § 25 II No. 2 TTDSG and, insofar as personal data is processed, Art. 6 para. 1 lit. b) GDPR. A possible data transfer to the USA takes place on the basis of Art. 49 para. 1 lit. b) GDPR.
Note: Personal data may also be processed in the USA. According to the European Court of Justice, the level of data protection in the USA is inadequate compared to the European Union. In particular, there is a risk that US authorities may gain access to your data. If you do not select Google Pay as a payment service during the ordering process, your personal data will not be transferred to the USA.
Recipients of the data may be Google Ireland Ltd. and Google LLC.
You can find more information about Google's privacy policy at: https://policies.google.com/technologies/ads, https://policies.google.com/privacy or https://adssettings.google.com/.
Our online store uses the so-called "Facebook pixel" of the social network Facebook, which is operated by Facebook Inc, 1 Hacker Way, Menlo Park, CA 94025, USA, or, if you are resident in the EU, by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"). Facebook is a subsidiary of Meta Platforms Inc.
The legal basis for data processing is your consent within the meaning of § 25 TTDSG and, insofar as personal data is processed, Art. 6 para. 1 lit. a) GDPR. A possible data transfer to the USA is based on your express consent, Art. 49 para. 1 lit. a) GDPR. If you have consented to the collection by the Facebook pixel and the use of your data to display Facebook ads, you can revoke this consent at any time with effect for the future. To do so, you can change your cookie settings via the link in the footer of our online store.
Note: If you consent to the use of Facebook Pixel, you also consent to your personal data being processed in the USA. According to the European Court of Justice, the level of data protection in the USA is inadequate compared to the European Union. In particular, there is a risk that US authorities may gain access to your data. If you do not consent to the use of Facebook Pixel, your personal data will not be transferred to the USA.
With the help of the Facebook pixel, Facebook is able to determine the visitors to our online store as a target group for the placement of advertisements (so-called "Facebook ads"). Accordingly, we use the Facebook pixel to display the Facebook ads placed by us only to those Facebook visitors who are also interested in our online store or who have certain characteristics (e.g. interest in similar topics or products as in our online store; determined on the basis of the websites you have previously visited) that we transmit to Facebook (so-called "custom audiences"). With the help of the Facebook pixel, we also try to ensure that our Facebook ads correspond to your potential interest and do not annoy you. With the help of the Facebook pixel, we can also track the effectiveness of Facebook ads for statistical and market research purposes by seeing whether you have been redirected to our online store after clicking on our Facebook ad (so-called "conversion").
To set which types of ads are displayed to you within Facebook, you can visit the page set up by Facebook and follow the instructions there for the usage-based advertising settings: https://www.facebook.com/settings?tab=ads. To do this, you must log in to Facebook. The settings are platform-independent and apply to all devices that you use for Facebook.
The recipient of the data may be Facebook Inc.
Specific information and details about the Facebook pixel and how it works can be found here: https://www.facebook.com/business/help/651294705016616.
The processing of data by Facebook takes place within the framework of Facebook's data policy: https://www.facebook.com/about/privacy/update?ref=old_policy.
We use Instagram functions on our website. Instagram is a social media platform of the company Instagram LLC, 1601 Willow Rd, Menlo park CA 94025, USA. Instagram has been a subsidiary of Meta Platforms Inc. since 2012.
The legal basis for data processing is your consent within the meaning of § 25 TTDSG and, insofar as personal data should be processed, Art. 6 para. 1 lit. a) GDPR. A possible data transfer to the USA is based on your express consent, Art. 49 para. 1 lit. a) GDPR. Once you have consented to the use of Instagram, you can revoke this consent at any time with effect for the future. To do so, you can change your cookie settings via the link in the footer of our online store.
Note: If you consent to the use of Instagram, you also consent to your personal data being processed in the USA. According to the European Court of Justice, the level of data protection in the USA is inadequate compared to the European Union. In particular, there is a risk that US authorities may gain access to your data. If you do not consent to the use of Instagram, your personal data will not be transferred to the USA.
The recipient of the data may be Instagram LLC, but also any subsidiary of Meta Platforms.
The processing of data by Instagram takes place within the framework of Instagram's data policy: https://privacycenter.instagram.com/policy/?entry_point=ig_help_center_data_policy_redirect.
We use the services of the provider Shopify to provide our online store. The service provider is Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland.
We have concluded an order processing contract with Shopify, under which Shopify processes your personal data for us that is collected when you use this online store, in particular in the context of orders.
The legal basis for the processing of your personal data by us in this regard is Art. 6 para. 1 lit. b) GDPR, as this is necessary for the performance of the contract concluded with you.
The data is stored in accordance with the statutory retention periods.
Insofar as Shopify uses cookies that are not technically necessary, this is done exclusively on the basis of your consent, § 25 TTDSG and, insofar as personal data should be processed, Art. 6 para. 1 lit. a) GDPR. You can revoke such consent at any time with effect for the future by changing your cookie settings via the link in the footer of our online store.
For more information about the data processed through the use of shopify, please refer to the privacy policy at https://www.shopify.de/legal/datenschutz or https://help.shopify.com/en/manual/youraccount/privacy/GDPR/gdpr-faq#will-shopify-sign-standardcontractual-clauses.
In our online store, we use Adobe Marketo Measure, a marketing analysis service from Adobe Inc. The Irish company Adobe Systems Software ireland Companies, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Ireland, is responsible for the European region.
Adobe evaluates the usage behavior of our online store visitors and provides us with information that shows us how we can increase our marketing measures based on this data.
The legal basis for data processing is your consent within the meaning of § 25 TTDSG and, insofar as personal data is processed, Art. 6 para. 1 lit. a) GDPR. A possible data transfer to the USA is based on your express consent, Art. 49 para. 1 lit. a) GDPR. You can revoke such consent at any time with effect for the future by changing your cookie settings via the link in the footer of our online store.
Note: If you consent to the use of Adobe Marketo Measure, you also consent to your personal data being processed in the USA. According to the European Court of Justice, the level of data protection in the USA is inadequate compared to the European Union. In particular, there is a risk that US authorities may gain access to your data. If you do not consent to the use of Adobe Marketo Measure, your personal data will not be transferred to the USA.
For more information about the data processed through the use of Adobe Marketo Measure, please visit https://experienceleague.adobe.com/docs/marketo-measure/using/security-and-compliance/compliance-related-resources/ensuring-consent-for-gdpr-in-marketo-measure-js.html?lang=de and https://www.adobe.com/de/privacy.html.
In our online store, we use the service of Microsoft Corporation ("Microsoft"), One Mirosoft Way, Redmond, WA 98052 USA, for user analysis.
"Microsoft Clarity" refers to a Microsoft process that enables user analysis on the basis of a pseudonymous user ID and thus on the basis of pseudonymous data, such as the evaluation of data on mouse movements or website performance data.
In particular, we process usage data (e.g. subpages visited in our online store, interest in content, access times), meta and communication data (e.g. device information, IP addresses), location data (information on the geographical position of a device or person), movement data (e.g. mouse movements) in pseudonymized form. We have made the corresponding settings in such a way that the data collection by Microsoft already takes place at least in pseudonymized form.
The legal basis for data processing is your consent within the meaning of § 25 TTDSG and, insofar as personal data is processed, Art. 6 para. 1 lit. a) GDPR. A possible data transfer to the USA is based on your express consent, Art. 49 para. 1 lit. a) GDPR. You can revoke such consent at any time with effect for the future by changing your cookie settings via the link in the footer of our online store.
Note: If you consent to the use of Microsoft Clarity, you also consent to your personal data being processed in the USA. According to the European Court of Justice, the level of data protection in the USA is inadequate compared to the European Union. In particular, there is a risk that US authorities may gain access to your data. If you do not consent to the use of Microsoft Clarity, your personal data will not be transferred to the USA.
We use the services of Apple Pay, a service for online payment methods, in our online store. The service provider is Apple Inc, Infinite Loop, Cupertino, CA 95014, USA.
If you select this service as a payment option during the ordering process, your data will be automatically transmitted to the service provider. The data transmitted is usually your name, e-mail address, IP address, telephone number and other data required to process the payment. Personal data in connection with the respective order is also required. In particular, there may be a mutual exchange of payment information, such as bank details, card number, expiry date and CVC code, number of items, item number, data on goods and services, prices and tax charges, information on previous purchasing behavior or other information on your financial situation.
The legal basis for the processing is § 25 II No. 2 TTDSG and, insofar as personal data is processed, Art. 6 para. 1 lit. b) GDPR. A possible data transfer to the USA takes place on the basis of Art. 49 para. 1 lit. b) GDPR.
Note: Personal data may also be processed in the USA. According to the European Court of Justice, the level of data protection in the USA is inadequate compared to the European Union. In particular, there is a risk that US authorities may gain access to your data. If you do not select Apple Pay as a payment service during the ordering process, your personal data will not be transferred to the USA.
You can find out more about the data processed through the use of Apple Pay in the privacy policy at https://www.apple.com/legal/privacy/de-ww/.
We use the online payment service PayPal in our online store. The service provider is the American company PayPal Inc. The company PayPal Europe (S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg) is responsible for the European region.
Payments are processed via so-called PayPal accounts, which are virtual private or business accounts. PayPal also offers the option of processing virtual payments via credit cards if you do not have a PayPal account. A PayPal account is managed via an e-mail address, which is why there is no classic account number. PayPal makes it possible to initiate online payments to third parties or to receive payments. PayPal also acts as a trustee and offers buyer protection services.
If you select this service as a payment option during the ordering process, your data is automatically transmitted to the service provider. The data transmitted is usually your name, e-mail address, IP address, telephone number and other data required to process the payment. Personal data in connection with the respective order is also required. In particular, there may be a mutual exchange of payment information, such as bank details, card number, expiry date and CVC code, number of items, item number, data on goods and services, prices and tax charges, information on previous purchasing behavior or other information on your financial situation.
The legal basis for the processing is § 25 II No. 2 TTDSG and, insofar as personal data is processed, Art. 6 para. 1 lit. b) GDPR. A possible data transfer to the USA takes place on the basis of Art. 49 para. 1 lit. b) GDPR.
Note: Personal data may also be processed in the USA. According to the European Court of Justice, the level of data protection in the USA is inadequate compared to the European Union. In particular, there is a risk that US authorities may gain access to your data. If you do not select PayPal as a payment service during the ordering process, your personal data will not be transferred to the USA.
The recipient of the data may be PayPal Inc.
For more information about the data processed through the use of PayPal, please refer to the privacy policy at https://www.paypal.com/webapps/mpp/ua/privacy-full?tid=331674042761.
We use iDEAL, a service for payment systems, in our online store. The service provider is the Dutch company Currence B.V., Gustav Mahlerplein 33-35, Amsterdam, Noord-Holland 1082 MS, Netherlands.
If you select this service as a payment option during the ordering process, your data will be automatically transmitted to the service provider. The data transmitted is usually your name, e-mail address, IP address, telephone number and other data required to process the payment. Personal data in connection with the respective order is also required. In particular, there may be a mutual exchange of payment information, such as bank details, card number, expiry date and CVC code, number of items, item number, data on goods and services, prices and tax charges, information on previous purchasing behavior or other information on your financial situation.
The legal basis for the processing is § 25 II No. 2 TTDSG and, insofar as personal data is processed, Art. 6 para. 1 lit. b) GDPR.
For more information about the data processed through the use of PayPal, please refer to the privacy policy at https://www.ideal.nl/en/disclaimer-privacy-statement/.
We use "Sofortüberweisung", a service for payment systems, in our online store. The service provider is the company Sofort GmbH, Theresienhöhe 12, 80339 Munich. Sofort GmbH is a subsidiary of Klarna AB, Sveavägen 46, 111 34 Stockholm.
If you select this service as a payment option during the ordering process, your data will be automatically transmitted to the service provider. The data transmitted is usually your name, e-mail address, IP address, telephone number and other data required to process the payment. Personal data in connection with the respective order is also required. In particular, there may be a mutual exchange of payment information, such as bank details, card number, expiry date and CVC code, number of items, item number, data on goods and services, prices and tax charges, information on previous purchasing behavior or other information on your financial situation.
The legal basis for the processing is § 25 II No. 2 TTDSG and, insofar as personal data is processed, Art. 6 para. 1 lit. b) GDPR.
For more information about the data processed through the use of Klarna, please refer to the privacy policy at https://www.sofort.com/datenschutz.html?tid=331674120728.
In our online store, we use elements (buttons and widgets) of the social media network Pinterest, Pinterest Inc, 808 Brannan Street, San Francisco, CA 94103, USA. The Irish company Pinteres Europe Ltd (Palmerston House, 2nd Floor, Fenian Steet, Dublin 2, Ireland) is responsible for the European area.
Pinterest is a social media platform that specializes in graphic elements, especially photographs. Pinterest sorts the various user-generated content according to hobbies and interests, making it easier for users to share common hobbies and interests.
We use Pinterest so that you can also exchange information about our products via Pinterest. The data collected may also be used for advertising purposes so that we can show advertising messages to people who are interested in our products.
When using Pinterest, so-called log data may be stored. This includes information about your browser, your IP address, your activities within our online store (such as search queries), the date and time of your visit and other cookie and device data. Cookies are stored in particular when you interact with an embedded Pinterest element. In this case, you will also be regularly redirected to the Pinterest page itself.
If you have a Pinterest account and are logged in with it, the data collected via our online store can be added to your account and used for web purposes.
The legal basis for data processing is your consent within the meaning of § 25 TTDSG and, if personal data is to be processed, Art. 6 para. 1 lit. a) GDPR. A possible data transfer to the USA is based on your express consent, Art. 49 para. 1 lit. a) GDPR. You can revoke such consent at any time with effect for the future by changing your cookie settings via the link in the footer of our online store
Note: If you consent to the use of Pinterest, you also consent to your personal data being processed in the USA. According to the European Court of Justice, the level of data protection in the USA is inadequate compared to the European Union. In particular, there is a risk that US authorities may gain access to your data. If you do not consent to the use of Pinterest, your personal data will not be transferred to the USA.
The recipient of the data may be Pinterest Inc.
Pinterest processes the data in accordance with Pinterest's data policy: https://policy.pinterest.com/de/privacy-policy.
We use TikTok, a social media service, in our online store. The service provider is the company Beijing Bytedance Technology Ltd. TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland, is responsible for the European region.
TikTok is a social media platform that specializes in short user-generated video elements.
The legal basis for data processing is your consent within the meaning of § 25 TTDSG and, insofar as personal data should be processed, Art. 6 para. 1 lit. a) GDPR. A possible data transfer to the People's Republic of China is based on your express consent, Art. 49 para. 1 lit. a) GDPR. You can revoke such consent at any time with effect for the future by changing your cookie settings via the link in the footer of our online store.
Note: If you consent to the use of TikTok, you also consent to your personal data being processed in the People's Republic of China. The level of data protection there is not comparable to that in the European Union. In particular, extensive access by the Chinese authorities is possible. If you do not consent to the use of TikTok, your personal data will not be transferred to the People's Republic of China
The processing of data by TikTok takes place within the framework of TikTok's data policy: https://www.tiktok.com/legal/page/eea/privacy-policy/de-DE.
Clear attribution
We use the services of Klar (Klar Insights GmbH, Marktstr. 18, 80802 Munich, Germany) on our website. Klar collects, processes and stores data on this website and its subpages for reach measurement and statistical analysis on our behalf. This collection takes place on the following legal basis:
If the user has given consent in accordance with Article 6 (1) sentence 1 a GDPR and § 25 (1) sentence 1 TTDSG, the data to be processed is collected on a user-related basis.
Different cookies are used for the aforementioned different types of data collection in order to guarantee the respective type of data collection.
Cookie objection
To object to the use of cookies in principle, please use this link. This will set a cookie with the name "do_not_track" from the domain "pascal.sh". Please do not delete this, as otherwise it cannot be guaranteed that you will not be tracked by Klar.
Information on data protection and data use by Klar can be found on the following website: https://www.getklar.com/data-protection
You have the following rights in connection with the processing of your personal data by us:
You can revoke any consent given to us at any time with effect for the future.
In accordance with Art. 15 GDPR, you have the right to obtain confirmation as to whether or not we are processing personal data concerning you. If we process personal data concerning you, you have the right to access the information listed in Art. 15 GDPR.
You also have the right to rectification of inaccurate personal data and completion of incomplete personal data in accordance with Art. 16 GDPR and erasure of your personal data if the requirements of Art. 17 GDPR are met.
You can restrict the processing of your personal data under the conditions of Art. 18 GDPR.
You also have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format. You also have the right, insofar as this is technically feasible, for us to transfer this data to another controller at your request. The right to data portability only applies to personal data where the processing is based on consent pursuant to Art. 6 (1) (a) GDPR or on a contract pursuant to Art. 6 (1) (b) GDPR and the processing is carried out by automated means.
The right to transfer data to another controller is excluded if this would adversely affect the rights and freedoms of other persons (e.g. personal data of third parties, our business and trade secrets or copyrights).
3.6 Right to object
In accordance with Art. 21 GDPR, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation, insofar as this is done on the basis of Art. 6 para. 1 lit. e) or lit. f) GDPR. In the event of such an objection, we will no longer process this data unless we can prove that there are compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims. If we process your personal data for the purpose of direct marketing , you have the right to object at any time to the processing of your personal data for the purpose of such marketing. In this case, we will no longer process your personal data for the purpose of direct advertising
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The assertion of all of the above rights is generally free of charge for you.
However, in the case of manifestly unfounded or - especially in the case of frequent repetition - excessive requests for the rights under II. to VI. we may, in accordance with Art. 12 para. 5 GDPR, either
(i) demand a reasonable fee, taking into account the administrative costs of providing the information or notification or implementing the requested measure, or
(ii) refuse to act on the request.
To exercise your rights, please contact us at the contact addresses given above, in particular by e-mail.
If you believe that we are not properly fulfilling our obligations under data protection law, you can contact the data protection supervisory authorities at any time.
You can contact the supervisory authority ultimately responsible for us as follows
State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia
Kavalleriestr. 2-4
40213 Düsseldorf
Telephone: 0211/38424-0
Fax: 0211/38424-999
E-mail: poststelle@ldi.nrw.de
There is no legal or contractual obligation to provide us with personal data. However, the provision of data that is absolutely necessary for the provision of the respective service (see above) is necessary if you wish to make use of these services
It may be necessary to update this privacy policy from time to time, for example due to new legal or regulatory requirements or new offers in our online store. We will then inform you here. In general, we recommend that you visit this privacy policy regularly to check whether there have been any changes. You can recognize such changes, among other things, by the fact that the status indicated at the bottom of this document has been updated.
Status: January 2023
