OUREA LED pendant light | Black | Dimmable

Switch off the lamp by unplugging the power adapter from the socket. Then press and hold the ON button on the remote control and, while holding it, plug the power adapter back into the socket. The remote control is now paired with the lamp.

Our lights are not smart home-compatible as standard. However, you can connect them to a smart home system. To do this, you need to replace the installed transformer with a suitable Smart Home transformer. Make sure that the new transformer meets the technical requirements of the previous transformer. Our lights are controlled via constant current. The Smart Home system must therefore be designed for constant current luminaires. Constant voltage systems are not compatible with our lights. If you want to continue to adjust the color temperature (warm to cool white), the Smart Home transformer must be CCT-capable.

Our lights are not TRIAC dimmable as standard. However, you can make them TRIAC dimmable. To do this, you need to replace the installed transformer with a suitable TRIAC transformer. Make sure that the new transformer meets the technical requirements of the previous transformer. Our lights are controlled via constant current. The TRIAC transformer must therefore be designed for constant current luminaires. Constant voltage systems are not compatible with our luminaires. The transformer must also meet the minimum requirements of the LEDs (wattage and voltage). Please note that you must then decide whether to use only cool white, warm white or neutral white (both LED colors mixed) during installation.

At the ceiling mount and at the cable holders, each suspension wire is guided through a small locking pin. Press the pin in with one finger while pulling on the suspension wire with your other hand, or feeding the wire back into the housing, to change the hanging height of the lamp. Thanks to this mechanism, you can still adjust the hanging height even after the lamp has already been installed.

Yes! The light can be switched on and off with a conventional wall rocker switch as well as with the supplied remote control. Important: Operation with a wall dimmer switch is not possible. For this, the built-in transformer would have to be replaced with a TRIAC transformer.

Yes! The lamp comes with built-in LEDs and is ready to use right away. You don't need to buy any additional bulbs – you can simply mount the lamp and start using it. The LEDs have a very long lifespan of over 50,000 hours and are covered by our 3-year warranty.

The high-quality LEDs are permanently installed in the lamp. In our experience, however, it is usually the transformers rather than the LEDs themselves that are affected by defects in LED lamps. These can generally be replaced quickly. If you ever have any problems with this, we will of course be happy to help you.

You have a 30-day right of return with us.

Return policy: In the event of a complaint, we will of course cover the return costs for you and refund the full amount.

As we are a young, self-financed company and already bear the shipping costs to you, unfortunately we cannot also cover the costs of a regular return. If you send your lamp back within 30 days, you will receive the refund amount minus the return shipping costs.

For a stress-free return process, you can simply register your return via our returns portal. There you can keep track of the current status of your return at any time.

Yes, our remote lights have a memory function that can be used to save a setting. To activate it, you must wait at least 20 seconds between switching off and on using the wall switch. When operated with the remote control, the previous setting is always saved.

A card with a QR code is included in your delivery. This will take you to the installation instructions.

Yes, the ropes and cables of the Ourea can all be individually adjusted in length.

The installed cable is 3-wire and has a conductor cross-section of 0.2 mm^2. It is cable type F829/VDE, has a maximum voltage of 300/500 V and is temperature-resistant up to 180 degrees.

Our luminaires do not have an additional outlet for a cable duct in the wall or ceiling plate as standard. They are designed to be mounted directly on the existing power connection.

If your power connection is not exactly where you want the luminaire to be, you can always drill a hole in the wall or ceiling panel of the luminaire to run a cable duct and mount the luminaire in an offset position.

Please note, however, that we do not accept any warranty for subsequent drilling. In addition, the luminaire cannot be exchanged after such a modification.