FAQ

What does 1, 2, 3 or 4 lights on the product pages mean?

The options 1 to 3 or 4 lights offer a special quantity discount for the purchase of several lights. It is not an option to buy the light in different versions. The lights are always available exactly as shown in the product images.

Which lights are suitable for outdoor use?

Wall lights: Polaris 2.0, Xena, Spectra, and Orion (Please note that the rechargeable versions of these lights are not suitable for outdoor use).

Table/floor lamps: Nova, Ava and Yava.

Which luminaires can be integrated into a smart home system?

Our lights are not smart home-compatible as standard. However, you can connect them to a smart home system. To do this, you need to replace the built-in transformer with a suitable Smart Home transformer. Make sure that the new transformer meets the technical requirements of the previous transformer. For more detailed information on the technical data, please contact our Customer Support at support@neona.store. There you will receive all further important information from us!

You can integrate the following luminaires into a smart home system by replacing the transformer: Atropos, Caecilia, Eos, Gaia, Hades, Hemeria, Hyperion, Hypnos, Iluma, Linea, Lumos, Lyra, Olara, Olia, Orion, Orpheus, Ourea, Pereis, Polaris 2.0, Pontos, Sol, Spectra and Xena.

Which lights can be controlled with a remote control?

The following luminaires can be controlled with a remote control: Atropos, Caecilia, Gaia, Helios, Hyperion, Hypnos, ,Ourea, Perseis, Pontos, Selene and Sol.

Which luminaires are dimmed via a wall dimmer switch (TRIAC)?

Hemeria, Iluma, Lumos, Olara, Olia and Orpheus are dimmed via a wall dimmer switch (TRIAC).