Shipping & returns

Free shipping to :

  • Germany/Netherlands/Austria/Belgium/France

International shipping: €9.90
Customs fees that may apply to orders not shipped within the EU must be borne by the customer.

Right of return: You can cancel your order within 14 days of receipt of the order according to our cancellation policy . In the event of a defect, we will bear the return costs, otherwise we will charge €9.90 if you choose our partner GLS. Returns from abroad must be returned at your own expense to the following address:

Neona Living GmbH, Koehlstrasse 37, 50827 Cologne

Payment: You can choose to pay by credit card, Sofortüberweisung, Klarna & PayPal.